Conversational Customer Insight Platform

Static surveys miss the story.
Conversations reveal it.

TalkMine replaces one-way forms with dynamic dialogue that uncovers what your customers really think. Natural conversations, deeper insights, actionable data.

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TalkMine — Live Demo
Thanks for visiting today! How was your experience with us?
Very satisfied Satisfied Neutral Unsatisfied
Glad to hear that! Was there a particular dish you enjoyed?
Pasta Salad Dessert Other (free text)
Great choice! Anything else you'd like to share about your visit?
Nothing else Wait time Service Other (free text)
The sauce was amazing. But honestly, the wait was a bit long…

Traditional surveys don't capture
what customers actually think

Star ratings and checkboxes only scratch the surface. TalkMine uses dialogue to uncover the insights that matter — the ones customers only share when asked the right way.

❌ Traditional Surveys

  • Star ratings with no context or reasoning
  • Open-text fields left blank
  • Generic, non-committal responses
  • No actionable improvement signals
  • Low response rates, insufficient data

✅ TalkMine

  • The system naturally follows up and digs deeper
  • Tap choices + free text — easy to respond, rich in detail
  • Specific complaints and requests get articulated
  • Data-driven improvement actions become clear
  • Conversational format lowers the response barrier

From conversation to action

TalkMine handles the full loop: Listen → Analyze → Improve — all in one platform.

🎙

Conversational Interviews

The system dynamically generates questions and choices. Customers tap to select, and can add free-text details when they want to say more. Low friction, deep insights.

📊

Automated Analytics Reports

Conversation data is automatically analyzed. Sentiment trends, recurring keywords, and improvement opportunities delivered as monthly visual reports.

📋

Improvement Proposals

Based on accumulated data, receive concrete action plans as PDF reports. Clear, prioritized recommendations so you know exactly what to fix first.

💬

Messaging Integration

Connect with WhatsApp, SMS, or LINE — meet your customers where they already are. No app installs needed, dramatically higher response rates.

🌐

Multilingual Support

Conduct interviews in English, Japanese, and more. Capture feedback from international customers and tourists without language barriers.

🔒

Enterprise Security

All response data is encrypted and securely managed. Privacy-first architecture designed to protect your customers' information.

Simple, transparent pricing

Choose the plan that fits your business. Scale up as you grow.

Lite
$98/mo
Start collecting real feedback
  • Conversational interviews (Web)
  • Response data viewer & export
  • Custom interview topics
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Premium
$398/mo
End-to-end improvement engine
  • Everything in Standard
  • Improvement proposal reports (PDF)
  • Concrete action plans included
  • Dedicated support
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* Improvement proposals available after 1+ month of data collection

Referral Program

Refer TalkMine to another business. When they sign up,
you earn 30% of their first month's subscription fee.
Grow with us as a partner.

30% Cash Back

Are you really hearing
your customers?

Start with a free trial of the Standard plan
and experience what conversational insights can do.

Start Free Trial →